ConnectNow is a global leader in artificial intelligence (AI)-powered customer engagement solutions, with intelligent agents at the core of its product ecosystem. Using its unified agent builder, businesses can rapidly create, deploy, and customise agents to automate complex workflows, manage multi-turn conversations, and deliver real-time, context-aware interactions across all channels.
ConnectNow’s suite—encompassing a contact centre platform, AI Chat Agent, and AI Voice Agent—features omnichannel integration, supports over 130 languages, and utilises advanced intent recognition. These solutions empower enterprises in eCommerce, financial services, manufacturing, retail, and travel to achieve scalable automation, enhance service efficiency, and deliver intelligent global customer engagement.