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Costa Crociere S.p.A
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Costa Crociere S.p.A


Italian cruise specialists, Costa Crociere, set up its regional Asia headquarters in Hong Kong in September 2005. From its Hong Kong office it manages the company’s new Asia itineraries and acts as a sales and marketing office for the region. Hong Kong also serves as a base for further business development into the high-potential Mainland China market.

Why Hong Kong?

“When we were looking for a location in Asia we needed somewhere that would help us achieve two objectives for the region,” explains Massimo Brancaleoni, Vice President, Pacific Asia Operations.

“We wanted to offer a new itinerary of Asia cruises to our existing European and American clients and, at the same time, we aim to build a new level of interest in cruising among Asian holidaymakers,” continues Brancaleoni.

The result is a nine-man office in Hong Kong, with a further 50 staff in Mainland China. The Hong Kong and Mainland-China based operations are expected to up their head-count in 2008 to cater to a high level of interest in the region.

For Italian-born, Brancaleoni, Hong Kong offers a combination of advantages which have made it an ideal base. “From Hong Kong I can easily access all major markets in this region,” he explains. “It’s not only about physical proximity, it’s also about the number and frequency of regional and international flights that Hong Kong offers,” adds Brancaleoni. As the seasoned cruise sector professional explains, when you’re growing a regional business you need flights that leave every day, and preferably multiple times a day.
Hong Kong advantages
  • Easy and convenient access to other regional centres.
  • Established local workforce of dedicated travel professionals with regional and international experience.
  • Local market of sophisticated, high-income, customers.
  • Convenient base to build new business in high-growth Mainland China market.

Hong Kong is also the home port for Costa’s only Asia-based cruise ship, the Allegra. The 800-passenger boutique ship has been completely refurbished to cater to its Asian surroundings, while maintaining the Italian styling and elegance seen across the global Costa fleet. “We combine Italian and Asian crew to ensure that our guests, wherever they come from, feel comfortable and at home. Working with our experienced team in Hong Kong, we’ve been able to better understand the local market and to include touches that appeal to new guests,” says Brancaleoni.

Hong Kong also gives Costa direct access to a sophisticated, high-income and internationally-experienced local holiday market, as well allowing the team to learn more about effective regional sales and marketing strategies. “This is a region with less experience of cruise holidays than, say, Europe or North America, so we’ve had to develop a lot of education and promotional campaigns to highlight the advantages of cruising,” explains Brancaleoni. The company has been working hard with the Hong Kong Tourism Board and local travel companies to develop sales and marketing models.

Finally, Brancaleoni concedes that the Hong Kong lifestyle also played a role in the decision to locate the office in the city. “When you have a family, you want to be somewhere that they will enjoy living – and where they have easy access to good schools, housing and healthcare. Hong Kong certainly fits this description.”

About Costa Crociere

Costa Crociere is part of the Carnival Corporation, the world’s biggest cruise company, which also includes Carnival Cruise Lines, Cunard Line, Seabourn Cruise Line, Princess Cruises, P&O Cruises United Kingdom and P&O Cruises Australia.

Carnival Corporation’s fleet of 79 ships carries more than 137,000 passengers at any given time and its combined cruise lines and vacation companies attract 5.4 million guests annually.

In November 2007, Costa launched its first 14 night Asia itinerary. The ‘Jewel of Asia’ itinerary includes taking passengers to seven ports in five countries: Vietnam, China, The Philippines, Malaysia and Brunei.

www.costacruisesasia.com
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Last updated on: 25/7/2008